{"product_id":"hpe-foundation-care-next-business-day-service-3-years","title":"HPE Foundation Care Next Business Day Service - 3 Years","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Foundation Care Next Business Day Service - 3 Years On-Site Support\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eHPE Foundation Care Next Business Day Service\u003c\/strong\u003e is a comprehensive extended service agreement designed for organizations operating HPE storage arrays who require reliable, rapid support. This \u003cstrong\u003e3-year on-site support plan\u003c\/strong\u003e delivers next business day response times with 9x5 coverage, ensuring your storage infrastructure remains operational and protected. Ideal for businesses running HPE MSA 2060 storage systems and related configurations, this service agreement combines parts and labour coverage to minimize downtime and maximize uptime for mission-critical storage environments.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eNext business day on-site response time for rapid issue resolution\u003c\/li\u003e\n\u003cli\u003e3-year extended service agreement with comprehensive parts and labour coverage\u003c\/li\u003e\n\u003cli\u003e9x5 support window (Monday-Friday, business hours) for planned maintenance and emergencies\u003c\/li\u003e\n\u003cli\u003eCompatible with HPE MSA 2060 storage array configurations and related models\u003c\/li\u003e\n\u003cli\u003eProactive support to minimize storage downtime and data access interruptions\u003c\/li\u003e\n\u003cli\u003eFactory-authorized technicians for genuine HPE parts and expert service\u003c\/li\u003e\n\u003cli\u003eStreamlined support process with direct access to HPE support resources\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eR0Q76AR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement - Parts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e3 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Hours\u003c\/td\u003e\n\u003ctd\u003e9x5 (Monday-Friday, business hours)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Delivery\u003c\/td\u003e\n\u003ctd\u003eOn-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Products\u003c\/td\u003e\n\u003ctd\u003eHPE MSA 2060 Storage Arrays and related configurations\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eHardware parts, labour, and on-site support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Foundation Care Next Business Day Service cover?\u003c\/h3\u003e\n\u003cp\u003eHPE Foundation Care Next Business Day Service provides comprehensive coverage including hardware parts replacement and on-site labour for eligible HPE storage arrays. The service agreement includes next business day response times during 9x5 support hours, ensuring rapid resolution of storage infrastructure issues.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long is the service agreement valid?\u003c\/h3\u003e\n\u003cp\u003eThis extended service agreement is valid for 3 years from the date of purchase or activation. The 3-year coverage period ensures continuous protection for your HPE storage array investment with consistent support terms throughout the service window.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the response time for on-site support?\u003c\/h3\u003e\n\u003cp\u003eThe next business day response time means HPE will dispatch an authorized technician to your facility within one business day of reporting an issue during 9x5 support hours. This rapid response minimizes storage downtime and helps maintain business continuity.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhich HPE storage arrays are compatible with this service?\u003c\/h3\u003e\n\u003cp\u003eThis extended service agreement applies to HPE MSA 2060 storage array configurations and related models, including units associated with part numbers R0Q73AR, R0Q74AR, R0Q75AR, R0Q76AR, and compatible variants. Verify your specific model compatibility with HPE documentation.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41734136856651,"sku":"R0Q76AR","price":21206.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-foundation-care-next-business-day-service-3-years","provider":"TeciSoft","version":"1.0","type":"link"}