{"product_id":"hpe-foundation-care-nbd-proliant-dl38x-5-year","title":"HPE Foundation Care NBD ProLiant DL38x 5 Year Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Foundation Care Next Business Day ProLiant DL38x Support\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Foundation Care NBD ProLiant DL38x\u003c\/strong\u003e service is designed for organizations running mission-critical HPE ProLiant DL38x servers that require extended support beyond the standard warranty period. This \u003cstrong\u003e5-year post warranty service\u003c\/strong\u003e ensures your infrastructure maintains peak performance with guaranteed next business day on-site response, minimizing downtime and protecting your business continuity. Whether you're managing enterprise data centers or critical applications, this comprehensive support plan delivers the reliability and rapid response your operations demand.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eNext Business Day on-site hardware support response\u003c\/li\u003e\n\u003cli\u003eRemote problem diagnosis and technical support\u003c\/li\u003e\n\u003cli\u003eReplacement parts and materials included\u003c\/li\u003e\n\u003cli\u003eBasic software support for HPE-provided software\u003c\/li\u003e\n\u003cli\u003e5-year extended coverage post-warranty\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and maintenance support\u003c\/li\u003e\n\u003cli\u003eAccess to HPE support portal and knowledge base\u003c\/li\u003e\n\u003cli\u003eEligible for ProLiant DL38x server models\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH96L5PE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eFoundation Care with Next Business Day Response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years Post-Warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Servers\u003c\/td\u003e\n\u003ctd\u003eHPE ProLiant DL38x Series\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Scope\u003c\/td\u003e\n\u003ctd\u003eHardware, Parts, Materials, Basic Software\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day On-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote Support\u003c\/td\u003e\n\u003ctd\u003e24\/7 Remote Diagnosis Available\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in HPE Foundation Care Next Business Day service?\u003c\/h3\u003e\n\u003cp\u003eFoundation Care NBD includes remote problem diagnosis, next business day on-site hardware support, replacement parts and materials, and basic software support for HPE-provided software. This comprehensive coverage helps maintain your ProLiant DL38x server availability and performance throughout the 5-year service period.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does next business day support work for ProLiant DL38x servers?\u003c\/h3\u003e\n\u003cp\u003eWhen you report an issue, HPE provides immediate remote diagnosis to identify the problem. If on-site service is required, an HPE technician will visit your location by the next business day to resolve hardware issues, minimizing your server downtime and operational impact.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eCan I extend my ProLiant DL38x warranty with this post warranty service?\u003c\/h3\u003e\n\u003cp\u003eYes, this Foundation Care service is specifically designed as a post-warranty extension, providing 5 years of continued support after your original HPE warranty expires. It seamlessly extends your coverage to maintain continuous protection for your infrastructure investment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat servers are eligible for this HPE support service?\u003c\/h3\u003e\n\u003cp\u003eThis Foundation Care NBD service is compatible with HPE ProLiant DL38x series servers. The service ensures your eligible systems receive consistent, enterprise-grade support with guaranteed next business day response times throughout the 5-year coverage period.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698854633547,"sku":"H96L5PE","price":6604.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-foundation-care-nbd-proliant-dl38x-5-year","provider":"TeciSoft","version":"1.0","type":"link"}