{"product_id":"hpe-foundation-care-call-to-repair-service-4-year","title":"HPE Foundation Care Call-To-Repair Service - 4 Years On-Site","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Foundation Care Call-To-Repair Service - 4-Year Extended Support Agreement\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Foundation Care Call-To-Repair Service\u003c\/strong\u003e is an \u003cstrong\u003eextended service agreement\u003c\/strong\u003e engineered for enterprises requiring guaranteed hardware availability and rapid issue resolution. This \u003cstrong\u003e4-year on-site support\u003c\/strong\u003e plan combines parts and labor coverage with a commitment to repair hardware within 6 hours for locations within 80 km of the service site. Designed for mission-critical HPE infrastructure, this service minimizes downtime and ensures your hardware investments remain protected throughout the coverage period.\u003c\/p\u003e\n\u003cp\u003eWhether you're managing data center operations, server deployments, or critical storage systems, this \u003cstrong\u003ecall-to-repair service\u003c\/strong\u003e provides the peace of mind that comes with professional on-site support and rapid response times.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e4-year extended service agreement with comprehensive parts and labor coverage\u003c\/li\u003e\n\u003cli\u003eOn-site support with 6-hour repair time commitment\u003c\/li\u003e\n\u003cli\u003eService coverage for locations within 80 km of designated service site\u003c\/li\u003e\n\u003cli\u003eRapid hardware issue resolution to minimize operational downtime\u003c\/li\u003e\n\u003cli\u003eProfessional technician dispatch for covered hardware failures\u003c\/li\u003e\n\u003cli\u003eParts replacement included in service agreement\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade support for mission-critical systems\u003c\/li\u003e\n\u003cli\u003ePredictable support costs with fixed 4-year term\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable class=\"specs-table\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement - Call-To-Repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Period\u003c\/td\u003e\n\u003ctd\u003e4 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRepair Time Commitment\u003c\/td\u003e\n\u003ctd\u003e6 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Coverage Area\u003c\/td\u003e\n\u003ctd\u003eWithin 80 km of service site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Includes\u003c\/td\u003e\n\u003ctd\u003eParts and Labor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eJE073BR#ABA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq-section\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Foundation Care Call-To-Repair Service cover?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eextended service agreement\u003c\/strong\u003e covers both parts and labor for hardware repairs over a 4-year period. When a covered hardware issue occurs, HPE dispatches a technician on-site to diagnose and repair the problem, with a commitment to complete repairs within 6 hours for locations within the 80 km service radius.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the repair time commitment for on-site support?\u003c\/h3\u003e\n\u003cp\u003eHPE commits to a 6-hour repair time for the \u003cstrong\u003ecall-to-repair service\u003c\/strong\u003e. This means technicians will arrive and complete repairs within 6 hours of the service request for eligible locations, ensuring minimal disruption to your operations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs there a geographic limitation for this 4-year support plan?\u003c\/h3\u003e\n\u003cp\u003eYes, the \u003cstrong\u003eon-site support\u003c\/strong\u003e is available for hardware located within 80 km of the designated HPE service site. This ensures technicians can reach your location quickly to meet the 6-hour repair commitment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does this extended service agreement reduce downtime?\u003c\/h3\u003e\n\u003cp\u003eBy combining guaranteed on-site response, rapid 6-hour repair times, and comprehensive parts coverage, this \u003cstrong\u003efoundation care service\u003c\/strong\u003e minimizes the time your hardware remains non-operational, protecting business continuity and reducing the impact of hardware failures.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41710690533451,"sku":"JE073BR#ABA","price":1132.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-foundation-care-call-to-repair-service-4-year","provider":"TeciSoft","version":"1.0","type":"link"}