{"product_id":"hpe-foundation-care-4-hour-onsite-service-h98x6e","title":"HPE Foundation Care 4-Hour Onsite Service - 4 Year","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-and-why\"\u003e\u003ch1\u003eHPE Foundation Care 4-Hour Onsite Service with Comprehensive Defective Material Retention\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Foundation Care 4-Hour Onsite Service\u003c\/strong\u003e is an extended service agreement designed for enterprises requiring rapid hardware support with enhanced security controls. This \u003cstrong\u003e4-year on-site support solution\u003c\/strong\u003e combines fast response times with comprehensive defective material retention, enabling organizations to maintain compliance requirements while minimizing downtime. Ideal for mission-critical infrastructure, this service ensures your HPE systems receive expert technician support within 4 hours of issue reporting, with the added benefit of retaining defective parts for audit trails and regulatory compliance.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e4-hour on-site response time for rapid issue resolution\u003c\/li\u003e\n\u003cli\u003eComprehensive defective material retention for compliance and security\u003c\/li\u003e\n\u003cli\u003e4-year extended service agreement coverage\u003c\/li\u003e\n\u003cli\u003eExpert HPE-certified technician support\u003c\/li\u003e\n\u003cli\u003eHardware replacement and repair services included\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and preventive maintenance\u003c\/li\u003e\n\u003cli\u003ePriority support queue access\u003c\/li\u003e\n\u003cli\u003eFlexible deployment across HPE infrastructure\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement - On-Site Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Term\u003c\/td\u003e\n\u003ctd\u003e4 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDefective Material Retention\u003c\/td\u003e\n\u003ctd\u003eComprehensive - Yes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eOn-site hardware support with technician dispatch\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH98X6E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eHardware failures, replacements, and repairs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in HPE Foundation Care 4-Hour Onsite Service?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eextended service agreement\u003c\/strong\u003e includes on-site hardware support with a guaranteed 4-hour response time, comprehensive defective material retention for compliance purposes, parts replacement, and expert technician assistance for the full 4-year service term.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does defective material retention benefit my organization?\u003c\/h3\u003e\n\u003cp\u003eComprehensive defective material retention allows your organization to retain failed hardware components for security audits, compliance verification, and forensic analysis—critical for regulated industries requiring proof of proper asset handling and data destruction protocols.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the response time for on-site support?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003e4-hour on-site response\u003c\/strong\u003e ensures HPE-certified technicians arrive at your facility within 4 hours of issue reporting during business hours, minimizing critical system downtime and maintaining operational continuity.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this service suitable for enterprise data centers?\u003c\/h3\u003e\n\u003cp\u003eYes, the HPE Foundation Care 4-Hour Onsite Service is specifically designed for enterprise environments where rapid hardware support, compliance requirements, and defective material retention are essential operational needs.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698886811723,"sku":"H98X6E","price":4472.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-foundation-care-4-hour-onsite-service-h98x6e","provider":"TeciSoft","version":"1.0","type":"link"}