{"product_id":"hpe-foundation-care-24x7-service-h7j34a300pc","title":"HPE Foundation Care 24x7 Service - 3 Years On-Site Support","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Foundation Care 24x7 Service - Extended Service Agreement\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Foundation Care 24x7 Service\u003c\/strong\u003e is a comprehensive extended service agreement designed for organizations running Brocade 32Gb\/20 SAN Switch Module Power Pack+ within HPE Synergy environments. This \u003cstrong\u003e3-year on-site support\u003c\/strong\u003e plan ensures your critical storage networking infrastructure receives immediate attention with a guaranteed 4-hour response time, 24 hours a day, 7 days a week. Perfect for enterprises that cannot afford downtime and require predictable, comprehensive coverage for parts and labour across their SAN infrastructure.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24\/7 on-site support with 4-hour response time guarantee\u003c\/li\u003e\n\u003cli\u003e3-year extended service agreement with parts and labour included\u003c\/li\u003e\n\u003cli\u003eDedicated support for Brocade 32Gb\/20 SAN Switch Module Power Pack+\u003c\/li\u003e\n\u003cli\u003eOptimized for HPE Synergy integrated infrastructure\u003c\/li\u003e\n\u003cli\u003eProactive maintenance and rapid issue resolution\u003c\/li\u003e\n\u003cli\u003eComprehensive coverage eliminates unexpected support costs\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH7J34A300PC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e3 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24 Hours \/ 7 Days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours On-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eParts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Equipment\u003c\/td\u003e\n\u003ctd\u003eBrocade 32Gb\/20 SAN Switch Module Power Pack+ for HPE Synergy\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDeployment Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Foundation Care 24x7 Service cover?\u003c\/h3\u003e\n\u003cp\u003eThis extended service agreement provides complete coverage for parts replacement and labour services for your Brocade 32Gb\/20 SAN Switch Module Power Pack+ within HPE Synergy environments. With 24\/7 availability and a 4-hour on-site response time, you receive immediate support when issues arise, minimizing downtime and maintaining business continuity.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long is the service agreement valid?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Foundation Care 24x7 Service\u003c\/strong\u003e provides 3 years of continuous coverage. This extended service agreement ensures your SAN infrastructure remains protected throughout the critical operational period, with predictable support costs and no surprise expenses.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the response time for on-site support?\u003c\/h3\u003e\n\u003cp\u003eHPE guarantees a 4-hour on-site response time for all support requests under this 24x7 service plan. This rapid response capability is critical for SAN environments where storage networking downtime directly impacts business operations and data accessibility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this service agreement compatible with HPE Synergy?\u003c\/h3\u003e\n\u003cp\u003eYes, this extended service agreement is specifically designed for Brocade 32Gb\/20 SAN Switch Module Power Pack+ components within HPE Synergy integrated infrastructure. It ensures seamless support integration with your Synergy environment and optimized troubleshooting for your SAN switch modules.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698801909835,"sku":"H7J34A300PC","price":9673.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-foundation-care-24x7-service-h7j34a300pc","provider":"TeciSoft","version":"1.0","type":"link"}