{"product_id":"hpe-foundation-care-24x7-service-5-year","title":"HPE Foundation Care 24x7 Service - 5 Year Extended Agreement","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"product-intro\"\u003e\u003ch1\u003eHPE Foundation Care 24x7 Service - Extended Service Agreement\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Foundation Care 24x7 Service\u003c\/strong\u003e is a comprehensive extended service agreement designed for enterprise environments requiring mission-critical uptime. This \u003cstrong\u003e5-year on-site support\u003c\/strong\u003e plan provides complete peace of mind with 24x7 availability, guaranteed 4-hour response times, and full parts and labour coverage. Whether you're protecting ProLiant servers or critical infrastructure, this extended service agreement ensures your systems stay operational with rapid professional support whenever you need it.\u003c\/p\u003e\n\u003cp\u003eIdeal for organizations that cannot afford downtime, the \u003cstrong\u003eFoundation Care 24x7 Service\u003c\/strong\u003e combines proactive maintenance with reactive emergency support. With on-site technicians available around the clock and a commitment to 4-hour response times, your business maintains continuity while HPE handles all service complexities.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e24x7 On-Site Support\u003c\/strong\u003e — Round-the-clock availability with on-site technicians for immediate assistance\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e4-Hour Response Time\u003c\/strong\u003e — Guaranteed rapid response to minimize downtime and business impact\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e5-Year Coverage\u003c\/strong\u003e — Extended service agreement spanning five years of comprehensive protection\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eParts and Labour Included\u003c\/strong\u003e — No hidden costs; all replacement parts and labour are covered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade SLA\u003c\/strong\u003e — Service level agreement designed for mission-critical environments\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Monitoring\u003c\/strong\u003e — Continuous system health monitoring to prevent issues before they occur\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"8\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHEWLETT PACKARD ENTERPRISE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eR0P80AR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24x7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Includes\u003c\/td\u003e\n\u003ctd\u003eParts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Systems\u003c\/td\u003e\n\u003ctd\u003eR0Q79A, R0Q80A, R0Q80AR, R0Q81A, R0Q82A, R0Q83A, R0Q84A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Foundation Care 24x7 Service cover?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003eFoundation Care 24x7 Service\u003c\/strong\u003e provides comprehensive coverage including parts replacement, labour costs, and on-site support. All hardware failures and maintenance needs are covered under this extended service agreement for the full 5-year term.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will HPE respond to a support request?\u003c\/h3\u003e\n\u003cp\u003eHPE guarantees a \u003cstrong\u003e4-hour response time\u003c\/strong\u003e for all support requests under this plan. With 24x7 availability, on-site technicians will arrive within four hours of your initial contact to diagnose and resolve issues.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs on-site support included in this extended service agreement?\u003c\/h3\u003e\n\u003cp\u003eYes, \u003cstrong\u003eon-site support is fully included\u003c\/strong\u003e. HPE technicians will visit your location to perform repairs, replacements, and maintenance as needed. This eliminates the need to ship equipment and reduces downtime significantly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhich HPE systems are compatible with this service agreement?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003e5-year on-site support\u003c\/strong\u003e plan is compatible with HPE systems including part numbers R0Q79A, R0Q80A, R0Q80AR, R0Q81A, R0Q82A, R0Q83A, and R0Q84A. Verify your system's part number to confirm eligibility.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41734133710923,"sku":"R0P80AR","price":43862.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/HPE-Foundation-Care-24x7-Service-5-Year-Extended-Agreement.jpg?v=1787318739","url":"https:\/\/www.tecisoft.ca\/products\/hpe-foundation-care-24x7-service-5-year","provider":"TeciSoft","version":"1.0","type":"link"}