{"product_id":"hpe-aruba-8360-foundational-care-4y-support","title":"HPE Aruba 8360 Networking Foundational Care 4Y 4HR Exchange","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Aruba Networking Foundational Care 4Y 4HR Exchange Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Aruba Networking Foundational Care 4Y 4HR Exchange service\u003c\/strong\u003e is designed for organizations running Aruba 8360 series switches who need reliable hardware support and rapid response times. This \u003cstrong\u003efour-year support service\u003c\/strong\u003e combines hardware replacement with software assistance, ensuring your network infrastructure stays operational when it matters most. Perfect for enterprises, data centers, and campus networks requiring guaranteed uptime and predictable support costs.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e4-year \u003cstrong\u003eFoundational Care coverage\u003c\/strong\u003e for Aruba 8360 series networking equipment\u003c\/li\u003e\n\u003cli\u003e4-hour hardware exchange response commitment for rapid issue resolution\u003c\/li\u003e\n\u003cli\u003eCombined hardware and software support in a single service contract\u003c\/li\u003e\n\u003cli\u003eCovers 8360 12-port, 16-port, and 24-port switch models\u003c\/li\u003e\n\u003cli\u003ePredictable support costs with fixed annual pricing\u003c\/li\u003e\n\u003cli\u003eAccess to HPE Aruba technical support team during business hours\u003c\/li\u003e\n\u003cli\u003eReplacement hardware shipped within defined response window\u003c\/li\u003e\n\u003cli\u003eSimplified procurement with bundled support and maintenance\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Line\u003c\/td\u003e\n\u003ctd\u003eAruba Networking Foundational Care\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH66L7E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Term\u003c\/td\u003e\n\u003ctd\u003e4 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours Hardware Exchange\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Models\u003c\/td\u003e\n\u003ctd\u003eAruba 8360 12P, 16P, 24P Series\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003eHardware Replacement + Software Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Scope\u003c\/td\u003e\n\u003ctd\u003eFoundational Care Level\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat is included in HPE Aruba Foundational Care support?\u003c\/h3\u003e\n\u003cp\u003eHPE Aruba Networking Foundational Care includes hardware replacement service with a 4-hour exchange commitment, software support assistance, and access to HPE technical support resources. This service level provides essential coverage for maintaining network availability on your Aruba 8360 switches.\u003c\/p\u003e\n\u003ch3\u003eHow long does hardware replacement take with 4HR Exchange?\u003c\/h3\u003e\n\u003cp\u003eThe 4-hour exchange response means HPE commits to shipping replacement hardware within 4 business hours of a valid support request. This rapid response minimizes downtime and keeps your network operational during critical situations.\u003c\/p\u003e\n\u003ch3\u003eWhich Aruba 8360 models are covered?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eFoundational Care service\u003c\/strong\u003e supports all Aruba 8360 series configurations including 12-port, 16-port, and 24-port models, providing comprehensive coverage across your switching infrastructure.\u003c\/p\u003e\n\u003ch3\u003eCan I upgrade support coverage after purchase?\u003c\/h3\u003e\n\u003cp\u003eYes, HPE offers flexible support upgrade options. Contact your HPE representative to explore enhanced support levels or extended coverage terms beyond the standard 4-year Foundational Care agreement.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41695687049291,"sku":"H66L7E","price":15194.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-aruba-8360-foundational-care-4y-support","provider":"TeciSoft","version":"1.0","type":"link"}