{"product_id":"hpe-aruba-8360-btg-foundational-care-1y-support","title":"HPE Aruba Networking 8360 BTG Foundational Care 1Y","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Aruba Networking 8360 BTG Foundational Care 1Y 4HR Onsite Support\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Aruba Networking RNWL Foundational Care 1Y 4HR Onsite CDMR\u003c\/strong\u003e is engineered for organizations that depend on mission-critical network infrastructure. This \u003cstrong\u003ehardware support service\u003c\/strong\u003e delivers renewable foundational care for your Aruba 8360 BTG switches, ensuring rapid response times and comprehensive defective material retention to minimize downtime and maintain network reliability.\u003c\/p\u003e\n\u003cp\u003eIdeal for enterprises, data centers, and service providers running Aruba 8360 BTG switching infrastructure, this 1-year support contract provides \u003cstrong\u003e4-hour onsite response\u003c\/strong\u003e capabilities with full CDMR coverage. Whether you're managing complex campus networks or critical infrastructure, this foundational care service keeps your Aruba switches operating at peak performance.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Year Renewable Term\u003c\/strong\u003e — Continuous foundational care coverage for your Aruba 8360 BTG switch infrastructure\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e4-Hour Onsite Response\u003c\/strong\u003e — Rapid hardware support with guaranteed technician dispatch for critical issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Defective Material Retention (CDMR)\u003c\/strong\u003e — Full coverage for defective components with material retention included\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Support Service\u003c\/strong\u003e — Dedicated support within HPE's Technology Services portfolio for Aruba networking products\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNetwork Reliability Assurance\u003c\/strong\u003e — Proactive support to maintain uptime and operational continuity\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpert Technical Support\u003c\/strong\u003e — Access to HPE's certified Aruba networking specialists\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Line\u003c\/td\u003e\n\u003ctd\u003eAruba Networking\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Switch Model\u003c\/td\u003e\n\u003ctd\u003eAruba 8360 BTG\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eFoundational Care Hardware Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Term\u003c\/td\u003e\n\u003ctd\u003e1 Year (Renewable)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours Onsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Type\u003c\/td\u003e\n\u003ctd\u003eComprehensive Defective Material Retention (CDMR)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH84L6PE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Portfolio\u003c\/td\u003e\n\u003ctd\u003eHPE Technology Services\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in HPE Aruba Networking Foundational Care?\u003c\/h3\u003e\n\u003cp\u003eThe Foundational Care service includes 1-year renewable support with 4-hour onsite response, comprehensive defective material retention (CDMR), and access to HPE's technical support team. This hardware support service ensures your Aruba 8360 BTG switches receive rapid assistance when issues arise.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will a technician respond with 4-hour onsite support?\u003c\/h3\u003e\n\u003cp\u003eWith the 4-hour onsite response commitment, HPE guarantees that a certified technician will arrive at your location within 4 hours of reporting a critical hardware issue. This rapid response minimizes network downtime and keeps your Aruba infrastructure operational.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does CDMR (Comprehensive Defective Material Retention) cover?\u003c\/h3\u003e\n\u003cp\u003eCDMR provides full coverage for defective components in your Aruba 8360 BTG switch. When hardware fails, HPE retains the defective material and replaces it with working components, ensuring continuous network reliability without additional material costs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eCan I renew the Foundational Care service after the 1-year term?\u003c\/h3\u003e\n\u003cp\u003eYes, the Foundational Care service is renewable. After your initial 1-year term expires, you can extend your hardware support coverage to maintain continuous protection for your Aruba 8360 BTG switches and network infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698817081419,"sku":"H84L6PE","price":7410.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-aruba-8360-btg-foundational-care-1y-support","provider":"TeciSoft","version":"1.0","type":"link"}