{"product_id":"hpe-aruba-5y-fc-nbd-cdmr-836012-16-24p-service","title":"HPE Aruba 5Y FC NBD with CDMR 836012\/16\/24p Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Aruba 5Y FC NBD with CDMR Support Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Aruba 5Y FC NBD with CDMR 836012\/16\/24p Service\u003c\/strong\u003e delivers comprehensive enterprise-grade support for mission-critical network infrastructure. Designed for organizations requiring \u003cstrong\u003enext-business-day response times\u003c\/strong\u003e and \u003cstrong\u003ecollaborative deskside support\u003c\/strong\u003e, this five-year service contract ensures your Aruba networking equipment maintains peak performance with minimal downtime. Perfect for data centers, campus networks, and distributed enterprises that depend on reliable network availability.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e5-Year Coverage\u003c\/strong\u003e — Extended protection for your Aruba network infrastructure investment\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNext Business Day (NBD) Response\u003c\/strong\u003e — Rapid support response to minimize network disruptions\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCollaborative Deskside Maintenance Response (CDMR)\u003c\/strong\u003e — On-site technical support for complex issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Port Support\u003c\/strong\u003e — Comprehensive coverage for 12, 16, and 24-port configurations\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade SLA\u003c\/strong\u003e — Guaranteed uptime commitments and priority escalation\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Replacement\u003c\/strong\u003e — Covered component replacement during service period\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Monitoring\u003c\/strong\u003e — Continuous health checks to prevent network failures\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHEWLETT PACKARD ENTERPRISE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH66N1E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eFoundation Care with Next Business Day Response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eCollaborative Deskside Maintenance Response (CDMR)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePort Configurations\u003c\/td\u003e\n\u003ctd\u003e12, 16, and 24-port switches\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eHardware, software, and technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does NBD support mean for my network?\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eNext Business Day (NBD) support\u003c\/strong\u003e guarantees that HPE Aruba technical specialists will respond to your support request by the next business day, ensuring rapid resolution of network issues and minimizing operational impact on your infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in Collaborative Deskside Maintenance Response?\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eCDMR service\u003c\/strong\u003e provides on-site technical support where HPE engineers work directly with your IT team to diagnose, troubleshoot, and resolve complex network issues, including hardware replacement and configuration optimization.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does 5-year coverage benefit enterprise networks?\u003c\/h3\u003e\n\u003cp\u003eA \u003cstrong\u003e5-year service contract\u003c\/strong\u003e provides long-term cost predictability, extended hardware replacement coverage, and consistent support throughout your equipment lifecycle, reducing total cost of ownership for enterprise Aruba deployments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this service compatible with 24-port Aruba switches?\u003c\/h3\u003e\n\u003cp\u003eYes, this \u003cstrong\u003eHPE Aruba service agreement\u003c\/strong\u003e supports 12, 16, and 24-port switch configurations, making it ideal for organizations with multi-tier network architectures requiring scalable, unified support across all port densities.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41695687180363,"sku":"H66N1E","price":14864.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-aruba-5y-fc-nbd-cdmr-836012-16-24p-service","provider":"TeciSoft","version":"1.0","type":"link"}