{"product_id":"hpe-aruba-3y-fc-nbd-e-r836012-16-24psvc","title":"HPE Aruba 3Y FC NBD E\/R836012\/16\/24pSVC","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Aruba 3Y FC NBD E\/R836012\/16\/24pSVC Support Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Aruba 3Y FC NBD E\/R836012\/16\/24pSVC\u003c\/strong\u003e is a comprehensive three-year support contract designed for enterprise network environments requiring reliable next-business-day response times. This \u003cstrong\u003efirst-call resolution support service\u003c\/strong\u003e ensures your Aruba network infrastructure maintains peak performance with rapid technical assistance from HPE experts. Ideal for organizations running 12, 16, or 24-port Aruba switch configurations, this service provides peace of mind through proactive support and expedited issue resolution.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e3-year \u003cstrong\u003efirst-call resolution support\u003c\/strong\u003e coverage for Aruba switches\u003c\/li\u003e\n\u003cli\u003eNext-business-day (NBD) response time guarantee\u003c\/li\u003e\n\u003cli\u003eComprehensive hardware and software support\u003c\/li\u003e\n\u003cli\u003eFlexible coverage for 12, 16, and 24-port configurations\u003c\/li\u003e\n\u003cli\u003ePriority access to HPE Aruba technical support team\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and maintenance assistance\u003c\/li\u003e\n\u003cli\u003eSeamless integration with existing HPE support infrastructure\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHEWLETT PACKARD ENTERPRISE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH66Q7E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eFirst-Call Resolution (FC) Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e3 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eAruba Switches - 12\/16\/24 Port Models\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eEnterprise-grade technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does first-call resolution support include?\u003c\/h3\u003e\n\u003cp\u003eFirst-call resolution support means HPE Aruba technical experts work to resolve your network issues during the initial support contact. This \u003cstrong\u003eenterprise support service\u003c\/strong\u003e minimizes downtime by addressing problems quickly and efficiently through direct expert assistance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will I receive support with NBD response?\u003c\/h3\u003e\n\u003cp\u003eNext-business-day response ensures your support ticket receives attention within one business day of submission. This \u003cstrong\u003erapid response time\u003c\/strong\u003e is critical for maintaining network availability in enterprise environments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this support contract compatible with 12, 16, and 24-port Aruba switches?\u003c\/h3\u003e\n\u003cp\u003eYes, the HPE Aruba 3Y FC NBD E\/R836012\/16\/24pSVC contract provides flexible coverage across 12-port, 16-port, and 24-port Aruba switch configurations, making it ideal for diverse network deployments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat are the benefits of HPE Aruba enterprise support?\u003c\/h3\u003e\n\u003cp\u003eEnterprise support delivers proactive network monitoring, priority access to technical experts, software updates, and comprehensive hardware coverage—ensuring your Aruba infrastructure operates at peak performance throughout the three-year service period.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41695687737419,"sku":"H66Q7E","price":5823.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-aruba-3y-fc-nbd-e-r836012-16-24psvc","provider":"TeciSoft","version":"1.0","type":"link"}