{"product_id":"hpe-aruba-3y-fc-nbd-cdmr-836012-16-24p-service","title":"HPE Aruba 3Y FC NBD with CDMR 836012\/16\/24p Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Aruba 3Y FC NBD with CDMR Service Coverage\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Aruba 3Y FC NBD with CDMR 836012\/16\/24p service\u003c\/strong\u003e delivers comprehensive enterprise network support for mission-critical Aruba infrastructure. Designed for organizations requiring next-business-day response times and collaborative deferral management, this \u003cstrong\u003e3-year service contract\u003c\/strong\u003e ensures your network switches and access points maintain peak performance with minimal downtime. Perfect for data centers, campus networks, and distributed enterprises that depend on reliable Aruba networking equipment.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eService Coverage Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eNext-Business-Day (NBD) on-site support response\u003c\/li\u003e\n\u003cli\u003eCollaborative Deferral Management (CDMR) for flexible issue resolution\u003c\/li\u003e\n\u003cli\u003e3-year comprehensive service contract coverage\u003c\/li\u003e\n\u003cli\u003eSupport for Aruba 8360 series switches (12, 16, and 24-port configurations)\u003c\/li\u003e\n\u003cli\u003eHardware replacement and parts coverage included\u003c\/li\u003e\n\u003cli\u003e24\/7 technical support access\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and maintenance services\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade SLA guarantees\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Line\u003c\/td\u003e\n\u003ctd\u003eAruba Networking\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eFoundation Care with NBD Response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eContract Duration\u003c\/td\u003e\n\u003ctd\u003e3 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eCollaborative Deferral Management (CDMR)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupported Platforms\u003c\/td\u003e\n\u003ctd\u003eAruba 8360 Series (12p, 16p, 24p)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH66K7E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eHardware, software, and technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does NBD support mean for my Aruba network?\u003c\/h3\u003e\n\u003cp\u003eNext-Business-Day (NBD) support guarantees that HPE will respond to critical issues within one business day, minimizing network downtime and ensuring your enterprise infrastructure stays operational.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does Collaborative Deferral Management (CDMR) benefit my organization?\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eCDMR service\u003c\/strong\u003e allows your team to work with HPE support to schedule maintenance windows and defer non-critical updates, giving you control over when support activities occur in your network environment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs hardware replacement included in this 3-year service contract?\u003c\/h3\u003e\n\u003cp\u003eYes, this comprehensive \u003cstrong\u003e3-year HPE Aruba service\u003c\/strong\u003e includes hardware replacement, parts coverage, and full technical support for your Aruba 8360 series switches.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat Aruba switch models does this service cover?\u003c\/h3\u003e\n\u003cp\u003eThis service contract supports Aruba 8360 series switches in 12-port, 16-port, and 24-port configurations, providing enterprise-grade coverage for your network infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41695686983755,"sku":"H66K7E","price":9443.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-aruba-3y-fc-nbd-cdmr-836012-16-24p-service","provider":"TeciSoft","version":"1.0","type":"link"}