{"product_id":"hpe-anw-fc-4y-ctr-cdmr-svc9106-support-service","title":"HPE ANW FC 4Y CTR CDMR SVC9106 Support Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE ANW FC 4Y CTR CDMR SVC9106 Support Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE ANW FC 4Y CTR CDMR SVC9106\u003c\/strong\u003e is a comprehensive enterprise support service designed for organizations requiring extended hardware coverage and rapid response times. This \u003cstrong\u003e4-year call-to-repair service\u003c\/strong\u003e delivers mission-critical protection for HPE infrastructure, combining proactive support with customer-defective media retention to minimize downtime and protect your data assets. Ideal for enterprises managing complex storage and networking environments, this service ensures your HPE equipment receives priority support with guaranteed response and resolution commitments.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e4-Year Coverage\u003c\/strong\u003e — Extended support period for long-term infrastructure protection and cost predictability\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall-to-Repair (CTR)\u003c\/strong\u003e — Direct access to HPE support engineers with guaranteed response times\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomer-Defective Media Retention (CDMR)\u003c\/strong\u003e — Secure retention of failed media components for compliance and data security\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority Support\u003c\/strong\u003e — Expedited handling of service requests with dedicated technical resources\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Replacement\u003c\/strong\u003e — Rapid component replacement to restore system availability\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade SLA\u003c\/strong\u003e — Service level agreements tailored for mission-critical environments\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH98S9E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Code\u003c\/td\u003e\n\u003ctd\u003eSVC9106\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e4 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eCall-to-Repair with Customer-Defective Media Retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eEnterprise Hardware Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Commitment\u003c\/td\u003e\n\u003ctd\u003ePriority SLA-based response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat does call-to-repair (CTR) coverage include?\u003c\/h3\u003e\n\u003cp\u003eCall-to-repair coverage provides direct access to HPE support engineers who diagnose and resolve hardware issues. When you contact HPE support, technicians work to repair or replace failed components, with response times determined by your service level agreement. This ensures minimal downtime for critical systems.\u003c\/p\u003e\n\u003ch3\u003eWhat is customer-defective media retention (CDMR)?\u003c\/h3\u003e\n\u003cp\u003eCustomer-defective media retention securely retains failed storage media and components at HPE facilities rather than returning them to your organization. This protects sensitive data, ensures compliance with data security policies, and provides audit trails for regulatory requirements.\u003c\/p\u003e\n\u003ch3\u003eHow long does HPE ANW FC 4Y CTR CDMR SVC9106 support last?\u003c\/h3\u003e\n\u003cp\u003eThis service provides 4 years of continuous support coverage. The extended duration offers cost-effective protection and predictable support costs for enterprise infrastructure investments.\u003c\/p\u003e\n\u003ch3\u003eIs this service suitable for mission-critical environments?\u003c\/h3\u003e\n\u003cp\u003eYes, the HPE ANW FC 4Y CTR CDMR SVC9106 is designed for enterprise and mission-critical deployments. Priority support, guaranteed response times, and rapid component replacement make it ideal for organizations where downtime directly impacts business operations.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698870198347,"sku":"H98S9E","price":16323.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-anw-fc-4y-ctr-cdmr-svc9106-support-service","provider":"TeciSoft","version":"1.0","type":"link"}