{"product_id":"hpe-anw-fc-4y-4hr-onsite-cdmr-9106gtysvc","title":"HPE ANW FC 4Y 4HR Onsite CDMR 9106GtySVC","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE ANW FC 4Y 4HR Onsite CDMR 9106GtySVC Support Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE ANW FC 4Y 4HR Onsite CDMR 9106GtySVC\u003c\/strong\u003e is a comprehensive \u003cstrong\u003e4-year onsite support service\u003c\/strong\u003e designed for mission-critical enterprise environments requiring rapid response times. This \u003cstrong\u003e4-hour response support contract\u003c\/strong\u003e ensures your HPE infrastructure maintains maximum uptime with dedicated technical assistance and on-site hardware replacement when needed.\u003c\/p\u003e\n\u003cp\u003eIdeal for organizations running critical applications that cannot tolerate extended downtime, this \u003cstrong\u003eonsite support service\u003c\/strong\u003e provides peace of mind through guaranteed response windows and expert technician dispatch to your facility.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e4-Year Coverage\u003c\/strong\u003e — Extended support duration for long-term infrastructure protection\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e4-Hour Response Time\u003c\/strong\u003e — Rapid onsite technician dispatch to minimize downtime\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOnsite Hardware Replacement\u003c\/strong\u003e — CDMR (Call-to-Depot, Mail-in Replacement) service included\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade Support\u003c\/strong\u003e — Dedicated technical support for HPE systems\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Maintenance\u003c\/strong\u003e — Regular system monitoring and preventive care\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24\/7 Availability\u003c\/strong\u003e — Round-the-clock support for critical issues\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH98S7E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eOnsite Support with Hardware Replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e4 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Model\u003c\/td\u003e\n\u003ctd\u003eCDMR (Call-to-Depot, Mail-in Replacement)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24\/7\/365\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does 4-hour onsite support mean?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003e4-hour response time\u003c\/strong\u003e guarantees that an HPE-certified technician will arrive at your facility within 4 business hours of reporting an issue, minimizing critical system downtime and ensuring rapid problem resolution.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs hardware replacement included in this support service?\u003c\/h3\u003e\n\u003cp\u003eYes, this \u003cstrong\u003eonsite support service\u003c\/strong\u003e includes CDMR (Call-to-Depot, Mail-in Replacement) functionality, meaning failed hardware components are replaced on-site by HPE technicians, with defective parts returned for depot repair or replacement.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long does the 4-year coverage last?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003e4-year support contract\u003c\/strong\u003e provides continuous coverage for 48 months from the activation date, ensuring your HPE infrastructure remains protected throughout the service period with no gaps in support.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eCan I get support outside business hours?\u003c\/h3\u003e\n\u003cp\u003eYes, this \u003cstrong\u003eenterprise support service\u003c\/strong\u003e offers 24\/7\/365 availability, meaning you can access technical assistance and emergency onsite support at any time, including nights, weekends, and holidays.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698869608523,"sku":"H98S7E","price":14307.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-anw-fc-4y-4hr-onsite-cdmr-9106gtysvc","provider":"TeciSoft","version":"1.0","type":"link"}