{"product_id":"hpe-anw-fc-1y-4hr-onsite-cdmr-9106gtysvc","title":"HPE ANW FC 1Y 4HR Onsite CDMR 9106GtySVC","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE ANW FC 1Y 4HR Onsite CDMR 9106GtySVC Support Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE ANW FC 1Y 4HR Onsite CDMR 9106GtySVC\u003c\/strong\u003e is a premium support and maintenance service designed for enterprise organizations requiring rapid response times and on-site technical assistance. This \u003cstrong\u003e1-year onsite support contract\u003c\/strong\u003e delivers 4-hour response guarantee with Comprehensive Defect Material Replacement (CDMR) coverage, ensuring your critical infrastructure maintains maximum uptime. Perfect for businesses that depend on HPE networking equipment and cannot afford extended downtime, this service provides peace-of-mind protection with dedicated technical support and rapid hardware replacement when needed.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e4-Hour Onsite Response\u003c\/strong\u003e — Guaranteed rapid technician dispatch for critical issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Year Coverage Period\u003c\/strong\u003e — Full annual protection for your HPE infrastructure\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Defect Material Replacement (CDMR)\u003c\/strong\u003e — Faulty components replaced at no additional cost\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade Support\u003c\/strong\u003e — Access to HPE's expert technical team 24\/7\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMinimized Downtime\u003c\/strong\u003e — Quick resolution reduces operational disruptions\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Replacement Included\u003c\/strong\u003e — No out-of-pocket costs for defective parts\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH98Q3E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eOnsite Support with CDMR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24\/7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Scope\u003c\/td\u003e\n\u003ctd\u003eComprehensive Defect Material Replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does 4-hour onsite response mean?\u003c\/h3\u003e\n\u003cp\u003eThe 4-hour onsite response guarantee means that HPE will dispatch a qualified technician to your location within 4 hours of reporting a covered issue. This ensures rapid diagnosis and resolution of critical problems affecting your infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eDoes this HPE support service include hardware replacement?\u003c\/h3\u003e\n\u003cp\u003eYes, the Comprehensive Defect Material Replacement (CDMR) coverage includes replacement of faulty hardware components at no additional charge. If a component fails, HPE will replace it as part of your service contract.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long is the coverage period for this onsite support contract?\u003c\/h3\u003e\n\u003cp\u003eThis service provides 1 year of continuous coverage. After the initial year expires, you can renew the contract to maintain uninterrupted support and protection for your HPE equipment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs 24\/7 technical support included with this HPE service?\u003c\/h3\u003e\n\u003cp\u003eYes, this onsite support service includes round-the-clock access to HPE's technical support team. You can contact support at any time, day or night, for assistance with covered issues.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698861842507,"sku":"H98Q3E","price":3694.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-anw-fc-1y-4hr-onsite-cdmr-9106gtysvc","provider":"TeciSoft","version":"1.0","type":"link"}