{"product_id":"hpe-anw-1y-pw-fc-ctr-wcdmr-9114taagtysvc","title":"HPE ANW 1Y PW FC CTR wCDMR 9114TAAGtySVC","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE ANW 1Y ProActive Care Warranty with CDMR Support\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE ANW 1Y PW FC CTR wCDMR 9114TAAGtySVC\u003c\/strong\u003e is a comprehensive one-year ProActive Care warranty solution designed for enterprise organizations requiring mission-critical support for HPE storage infrastructure. This advanced warranty package combines \u003cstrong\u003eproactive monitoring\u003c\/strong\u003e, \u003cstrong\u003e24\/7 technical support\u003c\/strong\u003e, and \u003cstrong\u003eCollaborative Defect Management and Resolution (CDMR)\u003c\/strong\u003e to minimize downtime and maximize system reliability. Perfect for data centers, cloud environments, and organizations with demanding storage requirements, this warranty ensures your HPE systems receive expert care and rapid response when issues arise.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Year ProActive Care Warranty\u003c\/strong\u003e — Comprehensive coverage with continuous system monitoring and preventive maintenance\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24\/7 Technical Support\u003c\/strong\u003e — Round-the-clock access to HPE certified engineers for immediate assistance\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCollaborative Defect Management and Resolution (CDMR)\u003c\/strong\u003e — Dedicated support for complex issues with escalation pathways\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Monitoring\u003c\/strong\u003e — Continuous system health checks to identify and resolve potential problems before they impact operations\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Replacement\u003c\/strong\u003e — Rapid replacement of failed components with expedited shipping\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSoftware Support\u003c\/strong\u003e — Included firmware updates and patches for optimal performance\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority Response Times\u003c\/strong\u003e — Guaranteed response and resolution SLAs for critical issues\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH00RWPE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Model\u003c\/td\u003e\n\u003ctd\u003eANW 1Y PW FC CTR wCDMR 9114TAAGtySVC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003eProActive Care with CDMR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24\/7\/365\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eHardware, Software, Monitoring, and Support Services\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in HPE ProActive Care warranty?\u003c\/h3\u003e\n\u003cp\u003eHPE ProActive Care warranty includes 24\/7 technical support, proactive system monitoring, hardware replacement, software updates, and Collaborative Defect Management and Resolution (CDMR) services. This comprehensive package ensures your storage infrastructure receives continuous care and rapid response to any issues.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does CDMR support benefit my enterprise storage environment?\u003c\/h3\u003e\n\u003cp\u003eCollaborative Defect Management and Resolution (CDMR) provides dedicated support for complex technical issues affecting your HPE systems. HPE engineers work directly with your team to diagnose, resolve, and prevent recurring problems, ensuring optimal system performance and minimizing business disruption.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat are the response times for critical support issues?\u003c\/h3\u003e\n\u003cp\u003eHPE ProActive Care warranty includes guaranteed response time SLAs for critical issues, typically providing initial contact within 1 hour and working toward resolution based on severity levels. 24\/7 support ensures assistance is always available when you need it.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs hardware replacement included in this warranty?\u003c\/h3\u003e\n\u003cp\u003eYes, hardware replacement is included. Failed components are replaced with expedited shipping at no additional cost, ensuring minimal downtime for your enterprise storage systems and maintaining continuous operations.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41695653396555,"sku":"H00RWPE","price":14241.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-anw-1y-pw-fc-ctr-wcdmr-9114taagtysvc","provider":"TeciSoft","version":"1.0","type":"link"}