{"product_id":"hpe-5y-fc-nbd-wcdmr-nsg200-6-port-svc","title":"HPE 5Y FC NBD wCDMR NSG200 6 Port SVC","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE 5Y FC NBD wCDMR NSG200 6 Port SVC\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE 5Y FC NBD wCDMR NSG200 6 Port Service\u003c\/strong\u003e delivers comprehensive enterprise-grade support for your critical network infrastructure. Designed for organizations requiring \u003cstrong\u003enext-business-day support\u003c\/strong\u003e with \u003cstrong\u003eCollaborative Defect Management and Resolution (CDMR)\u003c\/strong\u003e, this 5-year service contract ensures maximum uptime and rapid issue resolution. Perfect for data centers, cloud environments, and mission-critical deployments where network reliability directly impacts business continuity.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e5-year comprehensive service coverage with next-business-day response\u003c\/li\u003e\n\u003cli\u003eCollaborative Defect Management and Resolution (CDMR) included\u003c\/li\u003e\n\u003cli\u003eSupports 6-port Fibre Channel configurations\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade SLA guarantees for NSG200 appliances\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and preventive maintenance\u003c\/li\u003e\n\u003cli\u003e24\/7 technical support access\u003c\/li\u003e\n\u003cli\u003eHardware replacement and parts coverage\u003c\/li\u003e\n\u003cli\u003eDedicated account management\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHEWLETT PACKARD ENTERPRISE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH9SM2E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003eFibre Channel (FC) Next Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Features\u003c\/td\u003e\n\u003ctd\u003eCDMR - Collaborative Defect Management and Resolution\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePort Configuration\u003c\/td\u003e\n\u003ctd\u003e6 Port\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Line\u003c\/td\u003e\n\u003ctd\u003eNSG200 Service Contract\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does NBD support mean for HPE service contracts?\u003c\/h3\u003e\n\u003cp\u003eNext Business Day (NBD) support guarantees that HPE will respond to and begin addressing your support request within one business day. This ensures minimal downtime for your NSG200 infrastructure and critical network operations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is CDMR coverage included with this service?\u003c\/h3\u003e\n\u003cp\u003eCollaborative Defect Management and Resolution (CDMR) provides joint problem-solving between your team and HPE engineers, including root cause analysis, preventive measures, and documented solutions to prevent future issues.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow many ports does the NSG200 6 Port configuration support?\u003c\/h3\u003e\n\u003cp\u003eThis service contract covers NSG200 appliances configured with 6 Fibre Channel ports, providing comprehensive support for your multi-port network connectivity requirements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs hardware replacement included in this 5-year service?\u003c\/h3\u003e\n\u003cp\u003eYes, the HPE 5Y FC NBD wCDMR service includes hardware replacement, parts coverage, and expedited shipping to minimize your network downtime.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41699004317771,"sku":"H9SM2E","price":1693.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/HPE-5Y-FC-NBD-wCDMR-NSG200-6-Port-SVC.jpg?v=1787317654","url":"https:\/\/www.tecisoft.ca\/products\/hpe-5y-fc-nbd-wcdmr-nsg200-6-port-svc","provider":"TeciSoft","version":"1.0","type":"link"}