{"product_id":"hpe-5y-fc-24x7-wcdmr-nsg200-6-port-svc","title":"HPE 5Y FC 24x7 wCDMR NSG200 6 Port SVC","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-it-for\"\u003e\u003ch1\u003eHPE 5Y FC 24x7 wCDMR NSG200 6 Port SVC\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE 5Y FC 24x7 wCDMR NSG200 6 Port SVC\u003c\/strong\u003e is a premium enterprise support service designed for organizations requiring continuous availability and rapid incident response. This comprehensive 5-year service contract delivers \u003cstrong\u003e24x7 technical support\u003c\/strong\u003e with Call-to-Depot Mail Response (CDMR) coverage, ensuring your critical infrastructure remains operational. Ideal for data centers, enterprise networks, and mission-critical environments where downtime is not an option, this support service provides peace of mind through dedicated HPE expertise and guaranteed response times.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e24x7 Technical Support\u003c\/strong\u003e — Round-the-clock access to HPE certified engineers for immediate assistance\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e5-Year Coverage\u003c\/strong\u003e — Extended protection spanning five years of comprehensive service\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall-to-Depot Mail Response\u003c\/strong\u003e — Rapid component replacement with mail-in depot service for hardware issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e6 Port Configuration\u003c\/strong\u003e — Optimized for multi-port Fibre Channel environments and complex network topologies\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMission-Critical Priority\u003c\/strong\u003e — Prioritized support queue for enterprise-grade systems requiring minimal downtime\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Monitoring\u003c\/strong\u003e — Continuous system health assessment and preventive maintenance recommendations\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Replacement\u003c\/strong\u003e — Expedited parts replacement for failed components with next-business-day delivery options\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH9SM9E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eFibre Channel Support Service\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvailability\u003c\/td\u003e\n\u003ctd\u003e24x7 Coverage\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Method\u003c\/td\u003e\n\u003ctd\u003eCall-to-Depot Mail Response (CDMR)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePort Configuration\u003c\/td\u003e\n\u003ctd\u003e6 Port\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Level\u003c\/td\u003e\n\u003ctd\u003eEnterprise-Grade Technical Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eHardware support, troubleshooting, and component replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in HPE 24x7 support services?\u003c\/h3\u003e\n\u003cp\u003eHPE 24x7 support services include round-the-clock access to certified technical engineers, hardware troubleshooting, component replacement through mail-in depot service, and priority incident response. The service ensures your systems receive immediate attention whenever issues arise, minimizing downtime and maintaining business continuity.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does Call-to-Depot Mail Response (CDMR) work?\u003c\/h3\u003e\n\u003cp\u003eCDMR provides a streamlined support process where you contact HPE support, describe the issue, and if hardware replacement is needed, HPE ships replacement components via mail. This efficient process reduces resolution time while maintaining comprehensive hardware coverage for your enterprise infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this support service suitable for production environments?\u003c\/h3\u003e\n\u003cp\u003eYes, the HPE 5Y FC 24x7 wCDMR NSG200 6 Port SVC is specifically designed for production and mission-critical environments. The 24x7 availability, rapid response times, and guaranteed hardware replacement make it ideal for data centers and enterprise networks where continuous uptime is essential.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the difference between this service and standard HPE support?\u003c\/h3\u003e\n\u003cp\u003eThis premium service offers 24x7 availability with guaranteed response times, compared to standard business-hours support. The CDMR component ensures rapid hardware replacement, and the 5-year commitment provides extended protection and cost predictability for enterprise deployments.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41699005005899,"sku":"H9SM9E","price":2764.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/HPE-5Y-FC-24x7-wCDMR-NSG200-6-Port-SVC.jpg?v=1787317659","url":"https:\/\/www.tecisoft.ca\/products\/hpe-5y-fc-24x7-wcdmr-nsg200-6-port-svc","provider":"TeciSoft","version":"1.0","type":"link"}