{"product_id":"hpe-2y-pw-tc-critical-el-el8000t-2u-service","title":"HPE 2Y PW TC Critical EL EL8000t 2U Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE 2Y ProActive Care Critical EL EL8000t 2U Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE 2Y ProActive Care Critical EL service\u003c\/strong\u003e delivers enterprise-grade support and protection for your EL8000t 2U infrastructure. Designed for mission-critical environments, this \u003cstrong\u003etwo-year critical service plan\u003c\/strong\u003e ensures maximum uptime through proactive monitoring, rapid response times, and comprehensive hardware coverage. Organizations running demanding workloads depend on HPE's \u003cstrong\u003ecritical enterprise support\u003c\/strong\u003e to minimize downtime and maintain operational continuity.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e2-Year ProActive Care Coverage\u003c\/strong\u003e — Continuous monitoring and predictive maintenance for critical systems\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCritical Service Level\u003c\/strong\u003e — Priority response with 4-hour onsite support for urgent issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEL8000t 2U Optimization\u003c\/strong\u003e — Purpose-built support for HPE EL8000t server architecture\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Replacement Included\u003c\/strong\u003e — Parts and labor covered under comprehensive warranty\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24\/7 Technical Support\u003c\/strong\u003e — Round-the-clock access to HPE enterprise support specialists\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Monitoring\u003c\/strong\u003e — Real-time system health tracking and issue prevention\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSoftware Updates Included\u003c\/strong\u003e — Firmware and driver updates throughout service period\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHEWLETT PACKARD ENTERPRISE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eHX9J9PE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eProActive Care Critical EL\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eServer Compatibility\u003c\/td\u003e\n\u003ctd\u003eEL8000t 2U\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Level\u003c\/td\u003e\n\u003ctd\u003eCritical (4-hour onsite response)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage\u003c\/td\u003e\n\u003ctd\u003eHardware, parts, labor, and software updates\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24\/7\/365\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE ProActive Care Critical EL service include?\u003c\/h3\u003e\n\u003cp\u003eHPE ProActive Care Critical EL provides comprehensive two-year coverage including 24\/7 technical support, proactive system monitoring, hardware replacement, parts and labor, firmware updates, and 4-hour onsite response for critical issues on your EL8000t infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the response time for critical enterprise support?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003ecritical service level\u003c\/strong\u003e guarantees a 4-hour onsite response time for urgent issues, ensuring minimal downtime for mission-critical systems running on your EL8000t 2U servers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs hardware replacement covered under this service plan?\u003c\/h3\u003e\n\u003cp\u003eYes, this \u003cstrong\u003eHPE critical service plan\u003c\/strong\u003e includes complete hardware replacement coverage with parts and labor included at no additional cost throughout the two-year service period.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eCan I renew this service after the 2-year term expires?\u003c\/h3\u003e\n\u003cp\u003eYes, HPE offers flexible renewal options for ProActive Care Critical EL service, allowing you to extend coverage beyond the initial two years to maintain continuous protection for your EL8000t infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41705462693963,"sku":"HX9J9PE","price":1515.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-2y-pw-tc-critical-el-el8000t-2u-service","provider":"TeciSoft","version":"1.0","type":"link"}