{"product_id":"hpe-2y-procare-critical-cdmr-e920t-service","title":"HPE 2Y ProCare Critical with CDMR e920t Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE 2Y ProCare Critical with CDMR e920t Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE 2Y ProCare Critical with CDMR e920t Service\u003c\/strong\u003e delivers comprehensive enterprise-grade support for mission-critical infrastructure. Designed for organizations requiring \u003cstrong\u003e24\/7 technical assistance\u003c\/strong\u003e and rapid response times, this service package ensures your HPE e920t systems maintain peak performance with minimal downtime. Perfect for data centers, cloud environments, and business-critical applications where service continuity is non-negotiable.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24\/7 critical priority support with rapid response times\u003c\/li\u003e\n\u003cli\u003eComprehensive hardware and software troubleshooting\u003c\/li\u003e\n\u003cli\u003eCall Damage Mitigation and Recovery (CDMR) included\u003c\/li\u003e\n\u003cli\u003e2-year continuous coverage for e920t infrastructure\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and preventive maintenance\u003c\/li\u003e\n\u003cli\u003eDirect access to HPE certified technical experts\u003c\/li\u003e\n\u003cli\u003eEmergency spare parts expedited delivery\u003c\/li\u003e\n\u003cli\u003eDedicated account management for enterprise clients\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eHX9J1PE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eProCare Critical with CDMR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible System\u003c\/td\u003e\n\u003ctd\u003eHPE e920t\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24\/7\/365\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Priority\u003c\/td\u003e\n\u003ctd\u003eCritical\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIncluded Services\u003c\/td\u003e\n\u003ctd\u003eHardware support, software assistance, CDMR, spare parts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does CDMR coverage include?\u003c\/h3\u003e\n\u003cp\u003eCall Damage Mitigation and Recovery (CDMR) provides comprehensive protection against accidental damage, including hardware replacement and data recovery services for your HPE e920t systems.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs 24\/7 support available for this service?\u003c\/h3\u003e\n\u003cp\u003eYes, this \u003cstrong\u003ecritical support service\u003c\/strong\u003e provides round-the-clock technical assistance with priority response times to minimize business impact.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat systems does this HPE service cover?\u003c\/h3\u003e\n\u003cp\u003eThis 2-year service package is specifically designed for HPE e920t infrastructure and includes all associated hardware and software components.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will HPE respond to critical issues?\u003c\/h3\u003e\n\u003cp\u003eCritical priority support ensures rapid response with dedicated resources to resolve issues affecting your business operations as quickly as possible.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41705462300747,"sku":"HX9J1PE","price":14043.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-2y-procare-critical-cdmr-e920t-service","provider":"TeciSoft","version":"1.0","type":"link"}