{"product_id":"hpe-1y-procare-tc-essentials-dmr-el-e920t-service","title":"HPE 1Y ProCare TC Essentials with DMR EL e920t Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE 1Y ProCare TC Essentials with DMR EL e920t Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE 1Y ProCare TC Essentials with DMR service\u003c\/strong\u003e delivers comprehensive enterprise support for your HPE e920t infrastructure. Designed for organizations requiring \u003cstrong\u003eproactive hardware maintenance\u003c\/strong\u003e and rapid issue resolution, this service package combines technical support with Defective Material Return (DMR) coverage to minimize downtime and maximize system availability.\u003c\/p\u003e\n\u003cp\u003eThis \u003cstrong\u003eone-year ProCare service contract\u003c\/strong\u003e is ideal for businesses running mission-critical HPE e920t systems that demand 24\/7 operational reliability. Get expert technical assistance, hardware replacement coverage, and priority support to keep your infrastructure performing at peak efficiency.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Service Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProCare Technical Support\u003c\/strong\u003e — Expert assistance for HPE e920t systems and configurations\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDefective Material Return (DMR)\u003c\/strong\u003e — Rapid hardware replacement with return shipping included\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Year Coverage\u003c\/strong\u003e — Full 12-month service period with continuous protection\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade Support\u003c\/strong\u003e — Priority response times for critical infrastructure issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Replacement\u003c\/strong\u003e — Expedited component replacement to reduce system downtime\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Maintenance\u003c\/strong\u003e — Preventive support to identify and resolve issues before they impact operations\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eHX9G5PE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eProCare Technical Support with DMR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupported Platform\u003c\/td\u003e\n\u003ctd\u003eHPE e920t\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Level\u003c\/td\u003e\n\u003ctd\u003eEssentials with Defective Material Return\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24\/7 Enterprise Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat does ProCare TC Essentials with DMR include?\u003c\/h3\u003e\n\u003cp\u003eThis service package includes \u003cstrong\u003etechnical support\u003c\/strong\u003e, hardware diagnostics, and Defective Material Return coverage. When hardware fails, HPE ships replacement components and handles return logistics, minimizing your system downtime.\u003c\/p\u003e\n\u003ch3\u003eHow long is the HPE 1Y ProCare service contract valid?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003e1-year ProCare service\u003c\/strong\u003e provides 12 months of continuous coverage from the activation date. This ensures your HPE e920t infrastructure remains protected throughout the contract period with no gaps in support.\u003c\/p\u003e\n\u003ch3\u003eWhat is Defective Material Return (DMR) coverage?\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eDMR coverage\u003c\/strong\u003e means HPE ships replacement hardware directly to your site when a component fails. You return the defective part using the prepaid return label, eliminating costly downtime waiting for repairs.\u003c\/p\u003e\n\u003ch3\u003eIs this service suitable for production environments?\u003c\/h3\u003e\n\u003cp\u003eYes, the \u003cstrong\u003eHPE ProCare Essentials service\u003c\/strong\u003e is designed for mission-critical production systems. With 24\/7 support and rapid hardware replacement, it's ideal for organizations requiring maximum uptime and reliability.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41705461448779,"sku":"HX9G5PE","price":4345.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-1y-procare-tc-essentials-dmr-el-e920t-service","provider":"TeciSoft","version":"1.0","type":"link"}