{"product_id":"honeywell-vm3-edge-5yr-5day-gold-service-svcvm3-sg5n","title":"Honeywell VM3 Edge 5-Year 5-Day Gold Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003e5-Year 5-Day Gold Service for Honeywell VM3 Edge\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHoneywell VM3 Edge 5-Year 5-Day Gold Service\u003c\/strong\u003e delivers comprehensive enterprise support for your edge computing infrastructure. This premium service plan ensures your VM3 Edge systems maintain peak performance with rapid response times and proactive maintenance. Designed for organizations requiring \u003cstrong\u003emission-critical edge computing support\u003c\/strong\u003e, this gold-tier service provides peace of mind through dedicated technical assistance and priority incident resolution.\u003c\/p\u003e\n\u003cp\u003ePerfect for businesses deploying edge computing solutions that demand high availability and minimal downtime, this extended service agreement covers five years of comprehensive support with guaranteed 5-business-day response times for non-critical issues.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eGold Service Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e5-year extended service coverage for continuous protection\u003c\/li\u003e\n\u003cli\u003e5-business-day response time for standard support requests\u003c\/li\u003e\n\u003cli\u003ePriority incident escalation for critical issues\u003c\/li\u003e\n\u003cli\u003eProactive system monitoring and maintenance\u003c\/li\u003e\n\u003cli\u003eAccess to Honeywell technical support specialists\u003c\/li\u003e\n\u003cli\u003eHardware replacement and repair services included\u003c\/li\u003e\n\u003cli\u003eSoftware updates and patches covered\u003c\/li\u003e\n\u003cli\u003eComprehensive edge computing infrastructure support\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eService Details\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eStrategic Sourcing - Honeywell\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eSVCVM3-SG5N\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e5 Business Days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Tier\u003c\/td\u003e\n\u003ctd\u003eGold\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Type\u003c\/td\u003e\n\u003ctd\u003eHardware, Software, and Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Product\u003c\/td\u003e\n\u003ctd\u003eHoneywell VM3 Edge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does the Honeywell VM3 Edge gold service include?\u003c\/h3\u003e\n\u003cp\u003eThe gold service tier includes 5 years of comprehensive support with 5-business-day response times, hardware replacement, software updates, proactive monitoring, and access to Honeywell technical specialists for your edge computing systems.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long is the service coverage period?\u003c\/h3\u003e\n\u003cp\u003eThis service agreement provides 5 years of continuous coverage for your VM3 Edge infrastructure, ensuring long-term protection and support for your edge computing investment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the response time for support requests?\u003c\/h3\u003e\n\u003cp\u003eThe gold service guarantees a 5-business-day response time for standard support requests, with priority escalation available for critical issues affecting your edge computing operations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs hardware replacement included in this service?\u003c\/h3\u003e\n\u003cp\u003eYes, hardware replacement and repair services are included in the gold service tier, minimizing downtime and ensuring your VM3 Edge systems remain operational throughout the service period.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"STRATEGIC SOURCING-HONEYWELL","offers":[{"title":"Default Title","offer_id":41748504117323,"sku":"SVCVM3-SG5N","price":2217.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Honeywell-VM3-Edge-5-Year-5-Day-Gold-Service.jpg?v=1787319143","url":"https:\/\/www.tecisoft.ca\/products\/honeywell-vm3-edge-5yr-5day-gold-service-svcvm3-sg5n","provider":"TeciSoft","version":"1.0","type":"link"}