{"product_id":"cisco-solution-support-service-providers","title":"Cisco Solution Support for Service Providers","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-it-for\"\u003e\u003ch1\u003eCisco Solution Support for Service Providers\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eCisco Solution Support for Service Providers\u003c\/strong\u003e was a comprehensive support service designed to provide centralized support across Cisco solutions and products for service provider customers. This offering delivered unified technical assistance, reducing complexity and streamlining support operations for organizations managing multiple Cisco deployments.\u003c\/p\u003e\n\u003cp\u003eIf you're a service provider currently relying on this support service, it's critical to understand the \u003cstrong\u003eend-of-sale announcement\u003c\/strong\u003e and transition timeline. Cisco issued an official EOS lifecycle notice stating that the last day to order affected services is \u003cstrong\u003eSeptember 29, 2023\u003c\/strong\u003e. This guide outlines impacted SKUs, replacement services, and key dates to help you plan your support strategy transition.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features \u0026amp; Benefits\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCentralized support across multiple Cisco solutions and products\u003c\/li\u003e\n\u003cli\u003eDedicated technical assistance for service provider environments\u003c\/li\u003e\n\u003cli\u003eStreamlined case management and unified support portal access\u003c\/li\u003e\n\u003cli\u003ePriority escalation pathways for critical issues\u003c\/li\u003e\n\u003cli\u003eComprehensive coverage for Cisco infrastructure and networking solutions\u003c\/li\u003e\n\u003cli\u003eEnd-of-sale lifecycle management with documented replacement options\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eCisco Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eL-ACT-ESO-SPP-1Y\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eSupport Service - End-of-Sale\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLast Order Date\u003c\/td\u003e\n\u003ctd\u003eSeptember 29, 2023\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTarget Customer\u003c\/td\u003e\n\u003ctd\u003eService Providers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Scope\u003c\/td\u003e\n\u003ctd\u003eCentralized Cisco Solutions Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat is the last day to order Cisco Solution Support for Service Providers?\u003c\/h3\u003e\n\u003cp\u003eThe last day to order this service is \u003cstrong\u003eSeptember 29, 2023\u003c\/strong\u003e, as outlined in Cisco's official end-of-sale announcement. Service providers should plan their transition to replacement services before this deadline.\u003c\/p\u003e\n\u003ch3\u003eWhat replacement services are available after the end-of-sale date?\u003c\/h3\u003e\n\u003cp\u003eCisco has documented replacement services and alternative support options in the EOS lifecycle announcement. Contact your Cisco account representative to review available alternatives that align with your service provider support requirements.\u003c\/p\u003e\n\u003ch3\u003eHow does the end-of-sale announcement affect current customers?\u003c\/h3\u003e\n\u003cp\u003eCurrent customers can continue using existing support contracts through their end dates. However, new orders cannot be placed after September 29, 2023. Cisco recommends reviewing the complete EOS documentation for specific SKUs and transition timelines.\u003c\/p\u003e\n\u003ch3\u003eWhere can I find the complete end-of-sale documentation?\u003c\/h3\u003e\n\u003cp\u003eThe official Cisco end-of-sale announcement includes detailed information on impacted SKUs, replacement services, and key lifecycle dates. Refer to the complete EOS notice for comprehensive transition guidance and support options.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41712467148875,"sku":"L-ACT-ESO-SPP-1Y","price":15455.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-Solution-Support-for-Service-Providers.png?v=1788308319","url":"https:\/\/www.tecisoft.ca\/products\/cisco-solution-support-service-providers","provider":"TeciSoft","version":"1.0","type":"link"}