{"product_id":"cisco-mapr-spark-addon-support-per-node-1yr-renewal","title":"Cisco MapR Spark Add-On 24\/7 Support - Per Node 1YR Renewal","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eCisco MapR Spark Add-On 24\/7 Support - Per Node Renewal\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eCisco Add-On 24\/7 support for MapR Spark\u003c\/strong\u003e delivers round-the-clock technical assistance for your MapR Spark deployments on a per-node basis. This one-year renewal term ensures your Spark clusters maintain continuous uptime with dedicated Cisco expert support. Perfect for enterprises running mission-critical data processing workloads that demand immediate resolution and proactive monitoring.\u003c\/p\u003e\n\u003cp\u003eWhether you're scaling distributed analytics, optimizing Spark performance, or managing complex data pipelines, this \u003cstrong\u003eper-node support renewal\u003c\/strong\u003e provides the enterprise-grade assistance your infrastructure requires. Get priority access to Cisco support engineers, technical guidance, and rapid issue resolution—24\/7\/365.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24\/7 round-the-clock technical support for MapR Spark environments\u003c\/li\u003e\n\u003cli\u003ePer-node licensing model for flexible, scalable deployments\u003c\/li\u003e\n\u003cli\u003eOne-year renewal term with continuous coverage\u003c\/li\u003e\n\u003cli\u003ePriority access to Cisco support engineers and specialists\u003c\/li\u003e\n\u003cli\u003eRapid issue diagnosis and resolution for production clusters\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and performance optimization guidance\u003c\/li\u003e\n\u003cli\u003eComprehensive troubleshooting for Spark applications and MapR infrastructure\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade SLA compliance and support escalation\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eCISCO SYSTEMS\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eUCS-BD-MAS-A-1Y-R\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eSoftware Support - Add-On Service\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Scope\u003c\/td\u003e\n\u003ctd\u003eMapR Spark per-node basis\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24\/7\/365\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTerm Length\u003c\/td\u003e\n\u003ctd\u003e1 Year Renewal\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicensing Model\u003c\/td\u003e\n\u003ctd\u003ePer-Node\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Level\u003c\/td\u003e\n\u003ctd\u003eEnterprise-Grade Technical Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does Cisco MapR Spark Add-On 24\/7 support include?\u003c\/h3\u003e\n\u003cp\u003eThis support offering provides continuous technical assistance for MapR Spark deployments, including priority access to Cisco experts, rapid issue resolution, performance optimization guidance, and comprehensive troubleshooting for your Spark clusters and MapR infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow is per-node support licensing calculated?\u003c\/h3\u003e\n\u003cp\u003ePer-node support means you purchase coverage for each individual node in your MapR Spark cluster. This flexible licensing model allows you to scale support costs with your infrastructure growth and only pay for the nodes you actively deploy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this a renewal or new support contract?\u003c\/h3\u003e\n\u003cp\u003eThis is a one-year renewal term for existing Cisco MapR Spark support customers. It extends your current support coverage and maintains continuous 24\/7 technical assistance for your production Spark environments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat support response times can I expect?\u003c\/h3\u003e\n\u003cp\u003eAs an enterprise-grade support offering, this service includes priority escalation and rapid response times for critical issues affecting your MapR Spark clusters, backed by Cisco's comprehensive SLA commitments.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41757380411467,"sku":"UCS-BD-MAS-A-1Y-R","price":2483.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-MapR-Spark-Add-On-247-Support-Per-Node-1YR-Renewal.png?v=1788320084","url":"https:\/\/www.tecisoft.ca\/products\/cisco-mapr-spark-addon-support-per-node-1yr-renewal","provider":"TeciSoft","version":"1.0","type":"link"}