{"product_id":"cisco-hosted-collaboration-solution-for-contact-center-v-11-6-upgrad-hcs-cc-media-116","title":"Cisco Hosted Collaboration Solution for Contact Center - (v. 11.6) - upgrade (media only) HCS-CC-MEDIA-116","description":"Cisco Hosted Collaboration Solution for Contact Center - (v. 11.6) - upgrade (media only)\u003cbr\u003e\u003cbr\u003e \u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eGet faster deployment and upgrades\u003c\/strong\u003e\u003cbr\u003eThere's no telephony equipment to install, so your contact center can be operational in a matter of weeks, not months. Advanced contact center features and upgrades are delivered on demand by your service provider, without disrupting your business or your customers' business. This means that the trouble of IT updates and patches can be eliminated and you can adopt technology faster.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIncrease cost-effectiveness\u003c\/strong\u003e\u003cbr\u003eNo hardware. No software. No data center. It's all handled by your service provider. And because you're buying less equipment, you'll use less power and enjoy the benefits of \"green\" computing. Because you will only pay only for what you use, when you use it, there will be no unpredictable costs.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImprove flexibility and operational efficiency\u003c\/strong\u003e\u003cbr\u003eYou can scale up to handle special promotions or seasonal peaks, and then quickly scale back during slow months. There's no need to increase infrastructure or management costs to handle peak loads. As a result, you're able to better manage your network resources, budget, and personnel.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProvide consistent end-user experiences\u003c\/strong\u003e\u003cbr\u003eOffer uncompromised user experiences, whether services are delivered in the cloud, on premises, or a combination of both.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHigh security and control\u003c\/strong\u003e\u003cbr\u003eSecurity is the top priority in the design, deployment, and maintenance of Cisco cloud computing platforms and applications. You can incorporate Hosted Collaboration Solution for Contact Center with confidence, even in environments with the most stringent security requirements.\u003c\/li\u003e\n\u003c\/ul\u003e Cisco Cloud Services and applications can be delivered anywhere, on any device, at any time with the security, performance, and reliability of on-premises deployments. Users get what they need, when, where, and how they need it.\u003cbr\u003eHosted Collaboration Solution for Contact Center is designed for companies with up to 1000 knowledge workers or agents. It is integrated with Cisco Hosted Collaboration Solution (HCS) so you can tap into multiple applications and services on a single platform. This solution delivers the advanced capabilities of Cisco Unified Contact Center Enterprise and Cisco Customer Voice Portal with all the benefits of cloud computing. Hosted Collaboration Solution for Contact Center transforms customer service by making it possible to solve service issues in the cloud in real time.\u003cbr\u003e \u003cul\u003e\n\u003cli\u003eGet faster deployment and upgrades\u003c\/li\u003e\n\u003cli\u003eIncrease cost-effectiveness\u003c\/li\u003e\n\u003cli\u003eImprove flexibility and operational efficiency\u003c\/li\u003e\n\u003cli\u003eProvide consistent end-user experiences\u003c\/li\u003e\n\u003cli\u003eHigh security and control\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41369010143307,"sku":"HCS-CC-MEDIA-116","price":229.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-Hosted-Collaboration-Solution-for-Contact-Center-v_-11_6-upgrade-media-only-HCS-CC-MEDIA-116.jpg?v=1744782085","url":"https:\/\/www.tecisoft.ca\/products\/cisco-hosted-collaboration-solution-for-contact-center-v-11-6-upgrad-hcs-cc-media-116","provider":"TeciSoft","version":"1.0","type":"link"}