{"product_id":"cisco-hci-nv-aie-p-1y-nvidia-ai-enterprise-support","title":"Cisco HCI-NV-AIE-P-1Y NVIDIA AIE Essentials 24x7 Support","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eCisco HCI-NV-AIE-P-1Y: 24x7 Support Services for NVIDIA AIE Essentials\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eCisco HCI-NV-AIE-P-1Y\u003c\/strong\u003e delivers comprehensive 24x7 support services for NVIDIA AI Enterprise (AIE) Essentials on a per-GPU basis, providing enterprises with mission-critical uptime and expert technical assistance. This 1-year standard support tier is essential for organizations deploying AI workloads on Cisco platforms, ensuring your GPU infrastructure remains operational and optimized. Whether you're running machine learning inference, data analytics, or AI-powered applications, this support service guarantees rapid response times and dedicated technical expertise to minimize downtime and maximize ROI on your NVIDIA GPU investments.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 technical support coverage for NVIDIA AIE Essentials deployments\u003c\/li\u003e\n\u003cli\u003ePer-GPU licensing model for flexible, scalable support coverage\u003c\/li\u003e\n\u003cli\u003e1-year standard support tier with guaranteed response times\u003c\/li\u003e\n\u003cli\u003eExpert assistance for AI Enterprise software optimization and troubleshooting\u003c\/li\u003e\n\u003cli\u003eSeamless integration with Cisco HCI platforms and infrastructure\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and issue resolution to prevent production interruptions\u003c\/li\u003e\n\u003cli\u003eAccess to NVIDIA and Cisco technical resources and knowledge base\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eCisco Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eHCI-NV-AIE-P-1Y\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003e24x7 Support Services\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSoftware License\u003c\/td\u003e\n\u003ctd\u003eNVIDIA AI Enterprise (AIE) Essentials\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicensing Model\u003c\/td\u003e\n\u003ctd\u003ePer GPU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Term\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Tier\u003c\/td\u003e\n\u003ctd\u003eStandard\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage\u003c\/td\u003e\n\u003ctd\u003e24 hours, 7 days per week\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlatform Compatibility\u003c\/td\u003e\n\u003ctd\u003eCisco HCI Platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in 24x7 support for NVIDIA AIE Essentials?\u003c\/h3\u003e\n\u003cp\u003eThe Cisco HCI-NV-AIE-P-1Y provides round-the-clock technical support for NVIDIA AI Enterprise Essentials software deployed on Cisco platforms. This includes troubleshooting, optimization guidance, and rapid response to critical issues affecting your GPU-accelerated AI workloads.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does per-GPU licensing work for this support service?\u003c\/h3\u003e\n\u003cp\u003ePer-GPU licensing means you purchase support coverage for each GPU in your deployment. This flexible model allows you to scale support costs with your infrastructure growth and only pay for the GPUs you actively utilize in production.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the difference between standard and premium support tiers?\u003c\/h3\u003e\n\u003cp\u003eThe standard support tier (HCI-NV-AIE-P-1Y) provides comprehensive 24x7 coverage with defined response times. Premium tiers typically offer faster response times, dedicated support engineers, and enhanced proactive monitoring capabilities for mission-critical deployments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eCan I upgrade or renew this 1-year support service?\u003c\/h3\u003e\n\u003cp\u003eYes, support services can typically be renewed at the end of the 1-year term or upgraded to higher tiers. Contact Cisco or your authorized reseller to discuss renewal options and any available service enhancements for your NVIDIA AI Enterprise deployment.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41699062743115,"sku":"HCI-NV-AIE-P-1Y","price":1798.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-HCI-NV-AIE-P-1Y-NVIDIA-AIE-Essentials-24x7-Support.png?v=1788304108","url":"https:\/\/www.tecisoft.ca\/products\/cisco-hci-nv-aie-p-1y-nvidia-ai-enterprise-support","provider":"TeciSoft","version":"1.0","type":"link"}