{"product_id":"cisco-ert-silver-protection-package-dp60-20-3y","title":"Cisco ERT Silver Protection Package for DP60-20 - 3Y","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eCisco ERT Silver Protection Package for DP60-20 - 3Y Enterprise Support Solution\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eCisco ERT Silver Protection Package\u003c\/strong\u003e is engineered for organizations requiring comprehensive \u003cstrong\u003eenterprise hardware protection\u003c\/strong\u003e and technical support for their DP60-20 infrastructure. This \u003cstrong\u003e3-year protection plan\u003c\/strong\u003e combines Software Update Service (SUS) coverage with Extended Availability and Advanced Features (EAAF) benefits, ensuring your critical systems remain operational with minimal downtime. Ideal for mid-to-large enterprises, data centers, and managed service providers who depend on Cisco infrastructure for mission-critical operations.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features \u0026amp; Benefits\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e3-Year Extended Coverage\u003c\/strong\u003e — Full protection period for DP60-20 systems with continuous support access\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSoftware Update Service (SUS)\u003c\/strong\u003e — Automatic access to critical security patches and firmware updates\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Availability \u0026amp; Advanced Features (EAAF)\u003c\/strong\u003e — Enhanced capabilities and extended system availability guarantees\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade Support\u003c\/strong\u003e — Priority technical assistance from Cisco support specialists\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Maintenance\u003c\/strong\u003e — Scheduled updates and preventive maintenance to maximize uptime\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Protection\u003c\/strong\u003e — Coverage for component failures and system issues during the protection period\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompliance \u0026amp; Security\u003c\/strong\u003e — Ensures systems remain compliant with latest security standards and patches\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eCisco Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eL-RDSI60-20-3Y\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eEnterprise Protection Package\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatibility\u003c\/td\u003e\n\u003ctd\u003eDP60-20 Infrastructure\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e3 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003eSUS (Software Update Service) + EAAF (Extended Availability and Advanced Features)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Level\u003c\/td\u003e\n\u003ctd\u003eEnterprise-Grade Technical Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUpdate Frequency\u003c\/td\u003e\n\u003ctd\u003eContinuous Security \u0026amp; Firmware Updates\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does the Cisco ERT Silver Protection Package include?\u003c\/h3\u003e\n\u003cp\u003eThe package includes 3 years of comprehensive coverage featuring Software Update Service (SUS) for automatic security patches and firmware updates, plus Extended Availability and Advanced Features (EAAF) for enhanced system capabilities and uptime guarantees. Enterprise-grade technical support is included throughout the protection period.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long is the protection period for the DP60-20?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003e3-year protection plan\u003c\/strong\u003e provides continuous coverage for your DP60-20 infrastructure, ensuring extended hardware protection and software support throughout the entire period with no gaps in service.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the difference between SUS and EAAF coverage?\u003c\/h3\u003e\n\u003cp\u003eSUS (Software Update Service) delivers automatic critical security patches and firmware updates to keep systems secure. EAAF (Extended Availability and Advanced Features) provides enhanced system capabilities, extended availability guarantees, and access to advanced features that maximize infrastructure performance and reliability.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs enterprise support included with this protection package?\u003c\/h3\u003e\n\u003cp\u003eYes, \u003cstrong\u003eenterprise-grade technical support\u003c\/strong\u003e is included, providing priority access to Cisco support specialists who can assist with system issues, maintenance, and optimization throughout your 3-year coverage period.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41715788185675,"sku":"L-RDSI60-20-3Y","price":501895.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-ERT-Silver-Protection-Package-for-DP60-20-3Y.png?v=1787890184","url":"https:\/\/www.tecisoft.ca\/products\/cisco-ert-silver-protection-package-dp60-20-3y","provider":"TeciSoft","version":"1.0","type":"link"}