{"product_id":"cisco-ert-gold-protection-package-dp20-2-1y","title":"Cisco ERT Gold Protection Package for DP20-2 - 1 Year","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eCisco ERT Gold Protection Package for DP20-2 - 1 Year Support\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eCisco ERT Gold Protection Package\u003c\/strong\u003e delivers comprehensive enterprise support and protection for your DP20-2 deployment. Designed for organizations requiring mission-critical uptime, this \u003cstrong\u003e1-year protection plan\u003c\/strong\u003e combines Software Updates (SUS), Extended Application Availability Features (EAAF), and Extended Application Updates (EAU) into a single, integrated support solution. Perfect for enterprises that depend on continuous network availability and need rapid response to critical issues.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSoftware Updates Service (SUS)\u003c\/strong\u003e — Automatic access to critical patches, security updates, and feature enhancements throughout the 1-year term\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Application Availability Features (EAAF)\u003c\/strong\u003e — Advanced redundancy and failover capabilities to maximize system uptime and minimize service interruptions\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Application Updates (EAU)\u003c\/strong\u003e — Continuous application improvements and compatibility updates for evolving business requirements\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority Technical Support\u003c\/strong\u003e — Dedicated support team with accelerated response times for critical issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Monitoring\u003c\/strong\u003e — Real-time system health monitoring and predictive maintenance alerts\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Year Coverage Term\u003c\/strong\u003e — Full protection and support for 12 months from activation\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eCisco Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eL-RDGO20-2-1Y\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eERT Gold Protection Package\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Platform\u003c\/td\u003e\n\u003ctd\u003eDP20-2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIncluded Services\u003c\/td\u003e\n\u003ctd\u003eSUS, EAAF, EAU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Level\u003c\/td\u003e\n\u003ctd\u003eEnterprise Gold\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in the Cisco ERT Gold Protection Package?\u003c\/h3\u003e\n\u003cp\u003eThe package includes Software Updates Service (SUS) for critical patches and security updates, Extended Application Availability Features (EAAF) for enhanced redundancy, and Extended Application Updates (EAU) for continuous application improvements. All services are bundled into one comprehensive 1-year support plan for your DP20-2 system.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long is the protection coverage valid?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003eERT Gold Protection Package\u003c\/strong\u003e provides 12 months of continuous coverage from the activation date. This 1-year term ensures your DP20-2 remains protected with the latest updates and priority support throughout the contract period.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat support benefits does the Gold tier provide?\u003c\/h3\u003e\n\u003cp\u003eGold tier support includes priority technical assistance with accelerated response times, proactive system monitoring, predictive maintenance alerts, and access to Cisco's expert support team. This ensures minimal downtime and rapid resolution of any critical issues affecting your deployment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this protection plan compatible with DP20-2 systems?\u003c\/h3\u003e\n\u003cp\u003eYes, the \u003cstrong\u003eCisco ERT Gold Protection Package (L-RDGO20-2-1Y)\u003c\/strong\u003e is specifically designed for DP20-2 platforms. The package delivers enterprise-grade protection tailored to the DP20-2 architecture and requirements.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41715785728075,"sku":"L-RDGO20-2-1Y","price":73841.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-ERT-Gold-Protection-Package-for-DP20-2-1-Year.png?v=1788309048","url":"https:\/\/www.tecisoft.ca\/products\/cisco-ert-gold-protection-package-dp20-2-1y","provider":"TeciSoft","version":"1.0","type":"link"}