{"product_id":"avaya-nortel-express-support-services-base-1-year","title":"Avaya Nortel Express Support Services Base - 1 Year","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eAvaya Nortel Express Support Services Base - 1 Year Extended Service\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eAvaya Nortel Express Support Services Base\u003c\/strong\u003e delivers comprehensive 24x7 support coverage for organizations relying on Avaya and Nortel communication solutions. This \u003cstrong\u003e1-year extended service\u003c\/strong\u003e is engineered for enterprises that demand maximum uptime and rapid response to critical system issues. With a guaranteed 4-hour response window, your team gains peace of mind knowing expert support is always available to resolve issues before they impact productivity.\u003c\/p\u003e\n\u003cp\u003eIdeal for businesses running Avaya\/Nortel infrastructure, this support service ensures your communication systems remain operational around the clock. Whether you're managing a multi-site deployment or a single unified communications platform, \u003cstrong\u003eExpress Support Services\u003c\/strong\u003e provides the reliability and responsiveness your organization needs to maintain competitive advantage.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 availability with \u003cstrong\u003e4-hour response window\u003c\/strong\u003e for critical issues\u003c\/li\u003e\n\u003cli\u003eComprehensive coverage for Avaya and Nortel solutions\u003c\/li\u003e\n\u003cli\u003e1-year extended service term with continuous support\u003c\/li\u003e\n\u003cli\u003eDedicated technical expertise for enterprise communication systems\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and rapid issue resolution\u003c\/li\u003e\n\u003cli\u003ePriority escalation for mission-critical incidents\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eAvaya Blue\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eGH6300DS8\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Support Services\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvailability\u003c\/td\u003e\n\u003ctd\u003e24x7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupported Platforms\u003c\/td\u003e\n\u003ctd\u003eAvaya\/Nortel Communication Solutions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does Avaya Nortel Express Support Services Base include?\u003c\/h3\u003e\n\u003cp\u003eThe service provides 24x7 technical support with a 4-hour response guarantee, ensuring your Avaya and Nortel systems receive expert assistance whenever issues arise. Coverage includes troubleshooting, maintenance guidance, and priority escalation for critical problems.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will I receive support with this extended service?\u003c\/h3\u003e\n\u003cp\u003eWith a \u003cstrong\u003e4-hour response window\u003c\/strong\u003e, your organization receives rapid assistance from certified technicians. This ensures minimal downtime and quick resolution of communication system issues that could otherwise impact business operations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this support service suitable for enterprise environments?\u003c\/h3\u003e\n\u003cp\u003eYes, the \u003cstrong\u003eExpress Support Services Base\u003c\/strong\u003e is designed specifically for enterprises running Avaya and Nortel unified communications platforms. The 24x7 availability and rapid response model make it ideal for mission-critical deployments requiring continuous system reliability.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the service term for this extended support offering?\u003c\/h3\u003e\n\u003cp\u003eThis extended service provides 1 year of continuous support coverage. Organizations can renew or upgrade their support tier at the end of the service term to maintain ongoing protection for their communication infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"AVAYA BLUE","offers":[{"title":"Default Title","offer_id":41693401088075,"sku":"GH6300DS8","price":2753.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/avaya-nortel-express-support-services-base-1-year","provider":"TeciSoft","version":"1.0","type":"link"}