{"product_id":"avaya-express-plus-onsite-4hr-sl187-gn6300187","title":"Avaya Express Plus Onsite 4HR-SL187 Service Contract","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eAvaya Express Plus Onsite 4HR-SL187 — 1 Year On-Site Maintenance Support\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eAvaya Express Plus Onsite 4HR-SL187 (GN6300187)\u003c\/strong\u003e is a comprehensive Nortel FastLane Standard Technology Support service contract designed for organizations requiring rapid, on-site maintenance coverage. This \u003cstrong\u003e1-year service contract\u003c\/strong\u003e delivers 24x7x4-hour response times for both parts and labor, ensuring your critical Nortel and Avaya equipment receives immediate professional attention when you need it most. Ideal for enterprises, data centers, and mission-critical communication environments, this support plan minimizes downtime and maximizes operational continuity.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7x4-Hour On-Site Response — Rapid technician dispatch for emergency support\u003c\/li\u003e\n\u003cli\u003eParts and Labor Included — No hidden costs for replacement components or service time\u003c\/li\u003e\n\u003cli\u003e1-Year Coverage Period — Full 12 months of comprehensive maintenance protection\u003c\/li\u003e\n\u003cli\u003eNortel FastLane Standard Technology Support — Industry-standard support framework\u003c\/li\u003e\n\u003cli\u003eAvaya Equipment Compatibility — Supports legacy Nortel and modern Avaya systems\u003c\/li\u003e\n\u003cli\u003eProactive Maintenance — Preventive service to reduce unexpected failures\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eAvaya Blue\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eGN6300187\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eService Contract — On-Site Maintenance\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e24x7x4 Hours (4-hour on-site response)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Scope\u003c\/td\u003e\n\u003ctd\u003eParts and Labor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnology Framework\u003c\/td\u003e\n\u003ctd\u003eNortel FastLane Standard\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEquipment Support\u003c\/td\u003e\n\u003ctd\u003eNortel and Avaya Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat does 24x7x4-hour response mean?\u003c\/h3\u003e\n\u003cp\u003eThis means support is available 24 hours a day, 7 days a week, with a guaranteed 4-hour on-site response time. A qualified technician will arrive at your location within 4 hours of reporting an issue, minimizing critical downtime.\u003c\/p\u003e\n\u003ch3\u003eDoes this service contract include parts replacement?\u003c\/h3\u003e\n\u003cp\u003eYes. The \u003cstrong\u003eAvaya Express Plus Onsite 4HR-SL187\u003c\/strong\u003e covers both parts and labor, so replacement components and technician time are fully included with no additional charges.\u003c\/p\u003e\n\u003ch3\u003eWhat equipment does this support contract cover?\u003c\/h3\u003e\n\u003cp\u003eThis Nortel FastLane Standard Technology Support contract is compatible with Nortel legacy systems and Avaya equipment. Verify your specific equipment model with the part number GN6300187 for full compatibility details.\u003c\/p\u003e\n\u003ch3\u003eHow long is the coverage period?\u003c\/h3\u003e\n\u003cp\u003eThe service contract provides 1 year of continuous on-site maintenance coverage from the activation date, with 24x7 availability and 4-hour response guarantee throughout the entire period.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"AVAYA BLUE","offers":[{"title":"Default Title","offer_id":41693455745099,"sku":"GN6300187","price":18220.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/avaya-express-plus-onsite-4hr-sl187-gn6300187","provider":"TeciSoft","version":"1.0","type":"link"}